System Training and Follow on Support
Micro Systems offers the highest levels of on-site hands-on training to all of our customers ensuring safe and reliable system integration and operations. We develop full training courses that include detailed training manuals, classroom lectures, one-on-one individualized training, comprehensive user’s manuals, and in-depth technical documentation to properly train technicians at their on-site domestic and/or international locations.
Our skilled engineers, technicians, and technical writers all contribute to the development of training material which provides an unmatched level of confidence to our customers. The detailed training courses and materials provided by Micro Systems technicians cover system technical theory of operation (how and why the system works), hardware and software setup procedures, and step-by-step operation instruction. A classroom-style training session is conducted first where students can review materials and ask questions to the instructor. From there students are then given hands-on opportunities to perform system setups and operation. Training courses typically last a few days to a week depending on the system complexity and students each get copies of all materials provided.
Customer Service is a number one priority at Micro Systems and we ensure our customers receive the proper training needed to effectively support their advanced mission requirements.